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Shipping Information

A Message to Customers about Canada Post Service Guarantees

For the most current information on possible shipping delays, see our Frequently Asked Questions.

As Canada Post continues to operate during this unprecedented situation, they expect to face ongoing challenges. They are prepared to adapt to the rapidly changing circumstances around COVID-19, including implementing contingency plans that will enable them to serve our customers in communities across Canada.

As a result of potential impacts related to their local facilities and air transportation, we are letting you know that effective today (March 18, 2020) Canada Post will be suspending their On-time Delivery Guarantees for all parcel services, until further notice. This means that some orders may experience slower than normal delivery times. If your order was shipped using the correct shipping method but was delivered late due to no fault of Canada Post or Shopville, we are unable to issue a refund for your shipping cost until further notice. For full information from Canada Post, Click Here.

Shopville Shipping Information

Here at Shopville, orders are always processed on the next business day.

Most Standard Shipping orders will arrive within 10-14 days from the date they are processed.

We do everything we can to get you your item as fast as possible, whether you live on the West Coast in British Columbia or in a hamlet in Newfoundland! Live in the USA? We bring all USA orders across the border before shipping within the United States, so you never pay customs fees.

Orders will always arrive within the promised delivery times which can be found below, or the shipping is free!


USA - USPS

  • USA (Standard - Tracking Included): Typically 5-10 business days, may take up 14 days.
    Price: Free over $35, otherwise $4.99
    Handling Time: 1 business day

  • USA (Expedited - Tracking Included): Typically 2 to 5 business days, may take up 7 days.
    Price: $14.99
    Handling Time: 1 business day

(Some exceptions apply; Alaska, Hawaii, the territories and APO/FPO/DPO addresses may experience additional delays).


Canada - Canada Post + FedEx

  • Canada (Standard - Tracking NOT Included): Typically 6-10 business days, may take up to 20 days. - Possible Delays Due to COVID-19
    Price: Free over $35, otherwise $4.99
    Handling Time: 1 business day

  • Canada (Expedited - Tracking Included): Typically 2-4 business days, may take up to 8 days. - Possible Delays Due to COVID-19
    Price: $14.99
    Handling Time: 1 business day

  • Canada (Express - Tracking Included): 1 - 2 business days. (Some exceptions apply). - Possible Delays Due to COVID-19
    Price: $19.99
    Handling Time: 1 business day

Please note that the above quoted shipping times are only estimates, and packages can be delayed for many reasons including but not limited to: inclement weather, postal delay, increased holiday volumes, incorrect address information and COVID-19. If your package is taking longer than expected, please contact us and we will assist you as soon as we can.

Shopville operates and ships both our Canada and USA orders Monday thru Friday (excluding holidays) and Standard delivery to the USA and Canada is always free over $35!

If you have any questions, don't hesitate to Contact Us. Also, please see our full Return Policy and Refund Policy.

A Message to Customers about Canada Post Service Guarantees

For the most current information on possible shipping delays, see our Frequently Asked Questions.

As Canada Post continues to operate during this unprecedented situation, they expect to face ongoing challenges. They are prepared to adapt to the rapidly changing circumstances around COVID-19, including implementing contingency plans that will enable them to serve our customers in communities across Canada.

As a result of potential impacts related to their local facilities and air transportation, we are letting you know that effective today (March 18, 2020) Canada Post will be suspending their On-time Delivery Guarantees for all parcel services, until further notice. This means that some orders may experience slower than normal delivery times. If your order was shipped using the correct shipping method but was delivered late due to no fault of Canada Post or Shopville, we are unable to issue a refund for your shipping cost until further notice. For full information from Canada Post, Click Here.

Shopville Shipping Information

Here at Shopville, orders are always processed on the next business day.

Most Standard Shipping orders will arrive within 10-14 days from the date they are processed.

We do everything we can to get you your item as fast as possible, whether you live on the West Coast in British Columbia or in a hamlet in Newfoundland! Live in the USA? We bring all USA orders across the border before shipping within the United States, so you never pay customs fees.

Orders will always arrive within the promised delivery times which can be found below, or the shipping is free!


USA - USPS

  • USA (Standard - Tracking Included): Typically 5-10 business days, may take up 14 days.
    Price: Free over $35, otherwise $4.99
    Handling Time: 1 business day

  • USA (Expedited - Tracking Included): Typically 2 to 5 business days, may take up 7 days.
    Price: $14.99
    Handling Time: 1 business day

(Some exceptions apply; Alaska, Hawaii, the territories and APO/FPO/DPO addresses may experience additional delays).


Canada - Canada Post + FedEx

  • Canada (Standard - Tracking NOT Included): Typically 6-10 business days, may take up to 20 days. - Possible Delays Due to COVID-19
    Price: Free over $35, otherwise $4.99
    Handling Time: 1 business day

  • Canada (Expedited - Tracking Included): Typically 2-4 business days, may take up to 8 days. - Possible Delays Due to COVID-19
    Price: $14.99
    Handling Time: 1 business day

  • Canada (Express - Tracking Included): 1 - 2 business days. (Some exceptions apply). - Possible Delays Due to COVID-19
    Price: $19.99
    Handling Time: 1 business day

Please note that the above quoted shipping times are only estimates, and packages can be delayed for many reasons including but not limited to: inclement weather, postal delay, increased holiday volumes, incorrect address information and COVID-19. If your package is taking longer than expected, please contact us and we will assist you as soon as we can.

Shopville operates and ships both our Canada and USA orders Monday thru Friday (excluding holidays) and Standard delivery to the USA and Canada is always free over $35!

If you have any questions, don't hesitate to Contact Us. Also, please see our full Return Policy and Refund Policy.